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Charging

My New Apple Watch SE was just delivered and I tried to turn it on but I got nothing so I tried to charge it and after some research it said I was getting the Green snake of death and when I take it off of charger it turns red and then go to the black screen. How do I fix this???

Apple Watch SE

Posted on Oct 27, 2021 9:23 AM

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Posted on Oct 27, 2021 9:44 AM

See the troubleshooting information here, If your Apple Watch won't charge or it won't turn on - Apple Support and if necessary, contact Apple Support. There is a link at the bottom of that support page.

4 replies

Oct 27, 2021 12:41 PM in response to Moyersmom

If you have seen that screen for a while and it has been on the charger, you need to contact Apple Support. The screen when the bolt is green says that it is charging but it should be charged over the period of about 4 hours. If it still shows that screen after that period of time, then contact Apple Support for service. The screen you are seeing means it needs to be charged, and is charging. But it should come off that screen after a period of time.

Charging

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