what if i dont have the nimber i use to set my apple account up with how can I access

So I remember my username but I don’t remember my password and the number I have on the account I don’t have that number anymore how can I access my account

Posted on Oct 27, 2021 9:42 AM

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Posted on Oct 27, 2021 9:48 AM

If you cannot get the verification code to sign in because you no longer have that phone number and you forgot the sign in password you need to start account recovery.


While their online support article says for forgotten password, account recovery steps are also for a new phone number if you can’t sign in to update the number. https://support.apple.com/en-us/HT204921


When going thru the account recovery steps you’ll need to first enter in that old number to show you know it. Then when you get to the step where it says it sent a code to that old number select the option most like “didn’t get code” and it will let you continue with your current number.


Always scroll down for additional options in small blue print if the  ones showing don’t apply to/work for you.


Lastly, Account recovery is a two phase process once started. Phase 1 is the evaluation period, usually 24-48 hours but can be longer or shorter. This phase says Apple is evaluating your info and you’ll get an update after the posted time is over (people mistakenly think it means they’ll be able to reset the password immediately after this first phase.)


Once phase 1 is done it enters phase 2 where https://iforgot.apple.com/ will give you the final amount of days (can be weeks) you’ll wait. On that final day you’ll get a text, follow that text/email immediately.

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Question marked as Top-ranking reply

Oct 27, 2021 9:48 AM in response to vickigrad22

If you cannot get the verification code to sign in because you no longer have that phone number and you forgot the sign in password you need to start account recovery.


While their online support article says for forgotten password, account recovery steps are also for a new phone number if you can’t sign in to update the number. https://support.apple.com/en-us/HT204921


When going thru the account recovery steps you’ll need to first enter in that old number to show you know it. Then when you get to the step where it says it sent a code to that old number select the option most like “didn’t get code” and it will let you continue with your current number.


Always scroll down for additional options in small blue print if the  ones showing don’t apply to/work for you.


Lastly, Account recovery is a two phase process once started. Phase 1 is the evaluation period, usually 24-48 hours but can be longer or shorter. This phase says Apple is evaluating your info and you’ll get an update after the posted time is over (people mistakenly think it means they’ll be able to reset the password immediately after this first phase.)


Once phase 1 is done it enters phase 2 where https://iforgot.apple.com/ will give you the final amount of days (can be weeks) you’ll wait. On that final day you’ll get a text, follow that text/email immediately.

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what if i dont have the nimber i use to set my apple account up with how can I access

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