Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Maps’ favorites disappeared.

The original app by Apple - Maps - stores favorites and guides inside as you save them. I had a plenty of them there but recently they all disappeared somewhere…


Does anybody know what is the reason for this and how can one solve it?

Thanks for any advice.

iPhone 11 Pro Max, iOS 14

Posted on Oct 27, 2021 10:16 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 28, 2021 11:01 AM

Hey ReDoctor,


It appears that the favorites and guides you've saved in Maps have disappeared, and we're glad to provide assistance.


Restore your iPhone, iPad, or iPod touch from a backup - Apple Support -- If you go to Settings > [your name] > iCloud, is Maps turned on? If so, you won't be able to recover them. If not, and you have a recent backup, you can restore that backup to your iPhone. Be aware that anything you've added to your iPhone since that backup will be overwritten.


Feel free to get back to us with any questions or problems you may have.


All the best.

1 reply
Sort By: 
Question marked as Top-ranking reply

Oct 28, 2021 11:01 AM in response to ReDoctor

Hey ReDoctor,


It appears that the favorites and guides you've saved in Maps have disappeared, and we're glad to provide assistance.


Restore your iPhone, iPad, or iPod touch from a backup - Apple Support -- If you go to Settings > [your name] > iCloud, is Maps turned on? If so, you won't be able to recover them. If not, and you have a recent backup, you can restore that backup to your iPhone. Be aware that anything you've added to your iPhone since that backup will be overwritten.


Feel free to get back to us with any questions or problems you may have.


All the best.

Reply

Maps’ favorites disappeared.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.