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iOS 15.1

did the update to ios 15.1 this morning.

Having a multitude of problems.

FaceID has stopped working

App update has stopped working.

App store won’t let me sign in even though details are correct.


have tried a hard reboot and nothing…


please advise..

iPhone XR

Posted on Oct 27, 2021 12:23 PM

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Oct 28, 2021 12:42 PM in response to Sauve399

Hi Sauve399, 



Thank you for reaching out to Apple Support Communities. 



From your post, we see that you have an issue with Face ID working on your iPhone. You also are not able to update apps and unable to sign into App Store. We want to help. This article has the steps to take If Face ID isn't working on your iPhone or iPad Pro.


This article has the steps to take If you can’t download or update apps on your iPhone or iPad.


Are you able to sign in anywhere else with your Apple ID or is it locked?  Here’s more information on what to do If your Apple ID is locked or disabled.


If you need further assistance with this after following those steps, you can Contact Apple for support and service - Apple Support



Best Wishes!



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Oct 28, 2021 7:17 PM in response to Lori_G7

Thank you for your reply.

This is all I get from faceID. It was working fine before doing the update.

I have also tried signing into the App Store from another apple device and it’s stuck to asking for a password. The password hasn’t changed for a while, so I know it is correct.


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iOS 15.1

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