You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I forgot my password I need to get into my phone

I need help


Posted on Oct 27, 2021 2:58 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 27, 2021 3:03 PM

If you’ve forgotten you’re passcode you can put you phone into recovery mode by connecting it to a laptop or computer (these can be mac’s or windows) you’ll need to have iTunes installed on this.


you should have a backup on icloud but if you’re using the standard account then it may not have backed up all your data, photos, videos (dependant on how many you have)


i recommend getting the 200gb icloud plan its about £2.50 or $2.99 and have this set to backup everything so if you come across this issue again you can just reset and everything will be as it was before the reset


look at the following link for guidance: https://support.apple.com/en-gb/HT204306

1 reply
Question marked as Top-ranking reply

Oct 27, 2021 3:03 PM in response to Nainaisimth77

If you’ve forgotten you’re passcode you can put you phone into recovery mode by connecting it to a laptop or computer (these can be mac’s or windows) you’ll need to have iTunes installed on this.


you should have a backup on icloud but if you’re using the standard account then it may not have backed up all your data, photos, videos (dependant on how many you have)


i recommend getting the 200gb icloud plan its about £2.50 or $2.99 and have this set to backup everything so if you come across this issue again you can just reset and everything will be as it was before the reset


look at the following link for guidance: https://support.apple.com/en-gb/HT204306

I forgot my password I need to get into my phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.