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Lightning cable pops out of Apple TV remote

I cannot charge my Apple TV remote as the lightning cable charger will not stay in the remote. I push it in as normal but as soon as I let go it pops out - it just doesn’t want to receive the lightning cable. I have tried multiple lightning cables so am certain the remote is the problem. Any suggestions? Thanks

Posted on Oct 27, 2021 3:40 PM

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Posted on Oct 28, 2021 1:19 AM

Thanks very much for your reply. I should have mentioned I already cleaned remote charging dock which is now clear and clean. By damaged connector do you mean the dock in remote? I’ve tried multiple different lightning cables that I own so am certain it’s not a cable fault. Thanks

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Oct 28, 2021 1:19 AM in response to Rudegar

Thanks very much for your reply. I should have mentioned I already cleaned remote charging dock which is now clear and clean. By damaged connector do you mean the dock in remote? I’ve tried multiple different lightning cables that I own so am certain it’s not a cable fault. Thanks

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Lightning cable pops out of Apple TV remote

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