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Level 1

4 points

can't open apps or turn off my phone

how to reset my phone if i can't turn off my phone or cant open any apps

iPhone 11, iOS 15

Posted on Oct 27, 2021 10:16 PM

Top-ranking reply

Level 10

149,592 points

Posted on Oct 27, 2021 10:24 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

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