Since updating to iOS15, my iPhone has stopped pushing notifications onto my lock screen. Only time sensitive notifications such as meeting notifications are pushed. I have tried toggling on/off the background app refresh as well the notifications button of the Outlook App within Settings but no success. Have re-sintalled the app as well as hard rebooted the phone. Any more suggestions?
iPhone XS Max
athar77,
Does that behavior still persist after updating to iOS 15.1? Update your iPhone, iPad, or iPod touch
If so, you’ll want to reach out to Outlook Support to get further assistance: Outlook help & learning
They’d be in the best position to troubleshoot notifications issues with their app specifically.
Regards.
Hello athar77,
Thanks for reaching out through the Apple Support Communities about not receiving those notifications on your Lock Screen.
To verify, is this only happening with Outlook, or does this also occur with other apps?
Is your iPhone running the latest iOS 15.1? Update your iPhone, iPad, or iPod touch
Does this happen via both Wi-Fi and mobile data?
Hopefully those details will help to further isolate this behavior.
Take care.
athar77,
At this point continuing to work with Outlook Support would be the best step forward.
Take care.
Hi Chuckbl,
Thanks for your reply. To answer your queries:
Yes, this is only happening with Outlook emails. Time sensitive Outlook notifications still appear on the lock screen.
My iPhone is running iOS 15.0.2
This happens over both Wifi and mobile data.
Hope that helps to isolate the problem.
Hi, Chuckbl,
Thanks again for your advice. I updated to iOS 15.1, but the problem persists. Have posted a message on the link you provided. Any other advice for me?
No Outlook notifications in ios 15
