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Apple ID not recognised

my updated apple id is not being recognised. How do I sign in with my new apple id

iMac 21.5″, OS X 10.11

Posted on Oct 28, 2021 12:34 PM

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Question marked as Top-ranking reply

Posted on Oct 28, 2021 12:44 PM

If you have changed your ID, have you followed the steps in this article? Make sure you turn of Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


What to do after you change your Apple ID or password - Apple Support.  *

3 replies
Question marked as Top-ranking reply

Oct 28, 2021 12:44 PM in response to NessMoss

If you have changed your ID, have you followed the steps in this article? Make sure you turn of Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


What to do after you change your Apple ID or password - Apple Support.  *

Apple ID not recognised

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