can't get in touch with the place I got it from how can I unlock this iPad

I was given an iPad and reset it to factory settings and now it is asking for a Apple ID and pass word

iPad Pro 10.5-inch, Wi-Fi

Posted on Oct 28, 2021 1:40 PM

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Question marked as Top-ranking reply

Posted on Oct 28, 2021 3:05 PM

As described, the iPad is useless to you.


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.

2 replies
Question marked as Top-ranking reply

Oct 28, 2021 3:05 PM in response to trowcow

As described, the iPad is useless to you.


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.

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can't get in touch with the place I got it from how can I unlock this iPad

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