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Apple ID

When I try to use my Apple ID to update apps it uses my mother’s Apple ID. What should I do?



iPhone XR, iOS 14

Posted on Oct 28, 2021 6:50 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 28, 2021 6:58 PM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *


Or you can ask your mom to set up Family Sharing  between the IDs to keep access to your purchases.


Family Sharing.         


Family Sharing - Set up.        



1 reply
Question marked as Top-ranking reply

Oct 28, 2021 6:58 PM in response to demetria101

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *


Or you can ask your mom to set up Family Sharing  between the IDs to keep access to your purchases.


Family Sharing.         


Family Sharing - Set up.        



Apple ID

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