refund item which already taken trade-in credit

Hi,

I did the in-store trade-in and I got the credit to buy the 16 inches m1pro based MacBook, however, i am not good with the experience and want to change it to 14 inches.

If I return the 16 inches MacBook, I know the original credit will go back to the card but where will the trade-in credit go? in a gift card form?

I am so concerned, please help

MacBook Pro 16″, macOS 12.0

Posted on Oct 28, 2021 7:07 PM

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Oct 28, 2021 8:25 PM in response to nhanle1492

Use the contacts for The Apple Online store, and they will forward you to the appropriate Customer Service that can answer your obscure question.


In the US:


Apple Online Store

Apple.com is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online or call (800) MY–APPLE (800–692–7753).



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refund item which already taken trade-in credit

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