Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why won’t my iPhone update to 15.1

My phone won’t update to iOS 15.1 and I’m not sure why

iPhone 7 Plus, iOS 12

Posted on Oct 28, 2021 8:56 PM

Reply
Question marked as Best reply

Posted on Oct 28, 2021 9:11 PM

guerin2018 Said:

"Why won’t my iPhone update to 15.1: My phone won’t update to iOS 15.1 and I’m not sure why"

-------


Why the Error?: There is an issue connecting to Apple's servers.


To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

1 reply
Question marked as Best reply

Oct 28, 2021 9:11 PM in response to guerin2018

guerin2018 Said:

"Why won’t my iPhone update to 15.1: My phone won’t update to iOS 15.1 and I’m not sure why"

-------


Why the Error?: There is an issue connecting to Apple's servers.


To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

Why won’t my iPhone update to 15.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.