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ghutmach Author

Level 1

4 points

unable to re download music from apps store. keep getting message that i need to re authorise

I am trying to redownload music from the itunes store.

The music downloads but will not play.

Instead I get a popup asking for my user id and password asking to authorise the computer.

i then get a computer authorised message but when i try to play the song, i get asked again for user id and password.

Can someone help please?

Many thanks,

Posted on Oct 29, 2021 4:11 AM

Best reply

Niel

Level 10

727,445 points

Posted on Oct 29, 2021 7:01 AM

Delete and redownload the music which won't play; if you get told that you'll be charged again, click here and ask the iTunes Store staff for assistance.

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unable to re download music from apps store. keep getting message that i need to re authorise

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