Help to pay off outstanding bill
Can I set up a payment arrangement for outstanding balance?
iPod, iOS 12
You need to talk to Apple about that.
Please contact iTunes Store Support Team directly, using this link:--> iTunesStore & App Store – Get support for various issues, and choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.
Regards
Giulio