You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Wallet is missing

I have tried all suggestions to find the wallet icon on my IPad Pro. Cannot find it anywhere. Not even in the App Store when I search on my IPad. What can I do? I believe I had before updating. I use my IPad for everything. Help!1


iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Oct 29, 2021 8:54 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 29, 2021 8:57 AM

You can’t lose something that you’ve never had.


The Wallet App is unique to iPhone - due to hardware…


The iPhone Wallet uses NFC to wirelessly communicate with physical Point of Sale (PoS) terminals - NFC being the mechanism used by ApplePay (and Google’s Android equivalent) to securely exchange registered Credit Card details and authorise a payment.


The Apple Wallet App has dependency upon NFC hardware which is absent from all models of iPad. Consequently, the Wallet App is not available for iPad. Whilst perhaps a moot point, consider the practicalities of attempting to bring a specific area of an iPad (which may be sizeable) within close range of a PoS terminal!


Whilst iPad does not have a Wallet App per-se, iPad does have Wallet in iPad settings. Here you can register Credit Cards for ApplePay - but this is not intended for NFC. Instead, iPad is able to participate in remote e-commerce payments - such as a website.


I hope this explanation brings useful clarity as to the capabilities of both iPad and iPhone in context of ApplePay and Wallet.

1 reply
Question marked as Top-ranking reply

Oct 29, 2021 8:57 AM in response to Stardiva64

You can’t lose something that you’ve never had.


The Wallet App is unique to iPhone - due to hardware…


The iPhone Wallet uses NFC to wirelessly communicate with physical Point of Sale (PoS) terminals - NFC being the mechanism used by ApplePay (and Google’s Android equivalent) to securely exchange registered Credit Card details and authorise a payment.


The Apple Wallet App has dependency upon NFC hardware which is absent from all models of iPad. Consequently, the Wallet App is not available for iPad. Whilst perhaps a moot point, consider the practicalities of attempting to bring a specific area of an iPad (which may be sizeable) within close range of a PoS terminal!


Whilst iPad does not have a Wallet App per-se, iPad does have Wallet in iPad settings. Here you can register Credit Cards for ApplePay - but this is not intended for NFC. Instead, iPad is able to participate in remote e-commerce payments - such as a website.


I hope this explanation brings useful clarity as to the capabilities of both iPad and iPhone in context of ApplePay and Wallet.

Wallet is missing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.