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snappy234 Author

Level 1

4 points

Ipad Air on and off while charging

i’ve been using my iPad Air 2months now. It’s quite new so I’m wondering what would be the problem. It’s not charging. It’s going on and off.

iPad Air, iPadOS 14

Posted on Oct 29, 2021 9:55 PM

Best reply

ProustGiulio

Level 10

208,031 points

Posted on Oct 30, 2021 12:24 AM

If you already tried (to no avail) all the steps provided in this support article:--> If your iPad won't charge, it might be a hardware problem (battery? charging port? other internal components?) but we, just users like you, cannot diagnose that kind of issue remotely, sorry.

Since your iPad is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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Ipad Air on and off while charging

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