Why is my code not valid?
My gift card code is not valid.
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User profile for user:
AnnieL2
User level:
Community Specialist
Greetings wenjun194,
We understand that you’re having an issue redeeming a gift card and reviewed the information in If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card.
If you have already ruled out the information for that error message, then you’ll want to scroll down to the section titled, ‘Contact Apple Support’. There you will find a link to reach out to Apple Support and the team who handles billing issues along with a list of the information you may be asked to provide.
Thanks.