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Payment Change

My account won’t let me change my payment because it says it’s connected to family sharing, but on family sharing it says I’m not apart of the payment.

Posted on Oct 30, 2021 10:05 AM

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Question marked as Best reply

Posted on Oct 30, 2021 11:59 AM

You cannot add a payment method under Family Sharing unless you are the organizer.


The payment method for Family Sharing is automatic:


1. If anybody in the family buys or subscribes to something, Apple first attempts to charge the item to that individual's Apple Account (Apple ID) balance, if any.

2. If a family member does not have enough personal Apple Account balance, any excess will be charged to the Family Organizer's primary payment method (usually a card of some kind). The Organizer's personal balance will not be used for purchases made by other family members. If it cannot bill the primary payment method, the Organizer will need to make another payment method the primary method.


- "Some purchases, including gifts, can't be billed to Apple ID balance and will be charged to the family organizer's payment method." "Some subscriptions might not be charged to Apple ID balance."


Ref:

- Family purchases and payments - https://support.apple.com/HT201079

- How App Store and iTunes Store purchases are billed - https://support.apple.com/HT201359

- Check your Apple ID balance - https://support.apple.com/HT202359

- Change, add, or remove Apple ID payment methods - https://support.apple.com/HT201266



1 reply
Question marked as Best reply

Oct 30, 2021 11:59 AM in response to emmorganr

You cannot add a payment method under Family Sharing unless you are the organizer.


The payment method for Family Sharing is automatic:


1. If anybody in the family buys or subscribes to something, Apple first attempts to charge the item to that individual's Apple Account (Apple ID) balance, if any.

2. If a family member does not have enough personal Apple Account balance, any excess will be charged to the Family Organizer's primary payment method (usually a card of some kind). The Organizer's personal balance will not be used for purchases made by other family members. If it cannot bill the primary payment method, the Organizer will need to make another payment method the primary method.


- "Some purchases, including gifts, can't be billed to Apple ID balance and will be charged to the family organizer's payment method." "Some subscriptions might not be charged to Apple ID balance."


Ref:

- Family purchases and payments - https://support.apple.com/HT201079

- How App Store and iTunes Store purchases are billed - https://support.apple.com/HT201359

- Check your Apple ID balance - https://support.apple.com/HT202359

- Change, add, or remove Apple ID payment methods - https://support.apple.com/HT201266



Payment Change

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