Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

wont turn on after force restart

ok soo.. my old iPad wont turn on after a few weeks of no use. How do I fix it? It’s been charging for 10 minutes or so but it won’t turn on. How do I fix it?


iPad Air 2 Wi-Fi

Posted on Oct 31, 2021 3:05 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 31, 2021 3:49 AM

If you're sure you performed (to no avail) the correct gestures for a "forced" restart of your iPad, using these instructions:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 15-30 seconds), release that button (ignore all other screens that might appear).


AND, if you already tried (to no avail) all the steps provided in this support article:--> If your iPad won't charge - Apple Support, it might be a hardware (battery? other internal component?) problem but we, just users like you, cannot diagnose that kind of issue remotely.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Oct 31, 2021 3:49 AM in response to RazChoong

If you're sure you performed (to no avail) the correct gestures for a "forced" restart of your iPad, using these instructions:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 15-30 seconds), release that button (ignore all other screens that might appear).


AND, if you already tried (to no avail) all the steps provided in this support article:--> If your iPad won't charge - Apple Support, it might be a hardware (battery? other internal component?) problem but we, just users like you, cannot diagnose that kind of issue remotely.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

wont turn on after force restart

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.