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Carlton78 Author

Level 1

4 points

Disabled iPhone

My mom gave me her old iphone and it is disabled...what do I do?

Posted on Oct 31, 2021 5:42 PM

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Top-ranking reply

Level 9

51,929 points

Posted on Oct 31, 2021 5:45 PM

If you forgot your iPhone passcode - Apple Support

https://www.youtube.com/watch?v=7s8-zLG9ySQ&t=1s

it may well be activation locked as well, and you'd need her help with that

How to remove Activation Lock - Apple Support

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2 replies

Top-ranking reply

Level 9

51,929 points

Oct 31, 2021 5:45 PM in response to Carlton78

If you forgot your iPhone passcode - Apple Support

https://www.youtube.com/watch?v=7s8-zLG9ySQ&t=1s

it may well be activation locked as well, and you'd need her help with that

How to remove Activation Lock - Apple Support

Reply

Level 10

268,143 points

Oct 31, 2021 5:44 PM in response to Carlton78

First:

If you forgot your iPhone passcode - Apple Support

Then:

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

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Disabled iPhone

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