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My phone says update is now available but the option to update is not coming . What could be the problem?

I need to update my phone as the notification to update has come but the option for me to do so it not coming

iPhone 6 Plus, iOS 12

Posted on Oct 31, 2021 8:26 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 31, 2021 8:50 PM

MoniqueKapusana Said:

"My phone says update is now available but the option to update is not coming . What could be the problem?"

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Why the Error?: There is an issue connecting to Apple's servers.


To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

1 reply
Question marked as Top-ranking reply

Oct 31, 2021 8:50 PM in response to MoniqueKapusana

MoniqueKapusana Said:

"My phone says update is now available but the option to update is not coming . What could be the problem?"

-------


Why the Error?: There is an issue connecting to Apple's servers.


To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

My phone says update is now available but the option to update is not coming . What could be the problem?

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