Music Library did't import iTunes Library

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Music Library did't import iTunes Library

after upgrade with Music from iTunes , all seams ok, in music I found all my songs, more than 27.000, but in reality when I try to play appear popup , "song not found".

i checked and all songs are in iTunes Folders like before upgrade, I checked in preference and Music create another Library in another folder.

ok, but why music import only titles?

due to big Library I use an external solid HD, also fo rI movie , but the problema appear only with Music, what can i Do, I have to import again all songs?

thanks

mauro

Posted on Nov 1, 2021 2:51 AM

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Answer 1

Top-ranking reply

turingtest2

Level 10

274,528 points

Nov 1, 2021 4:10 AM in response to mauro & sabrina

The "missing file" issue with exclamation marks happens if the file is no longer where iTunes or Music expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, one of its parent folders, the drive it lives on has had a name change, or you've moved a non-portable library to a different path (see Make a split library portable for details). It is also possible that iTunes or Music have changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place, or that you've been too aggressive when deleting duplicates at some point.

Select a track with an exclamation mark, use Cmd-I to get Song Info, then click No when asked to try to locate the track. Look on the file tab for the location the library thinks the file should be. Now take a look around your hard drives. Hopefully you can locate the track in question. If a section of your library has simply been moved, a folder renamed, or a drive label has changed, it should be possible to reverse the actions. If the difference between the two paths is an additional Music folder in one path then this is a layout issue. I can explain further if that is the case. If everything is where it is supposed to be try Repair security permissions for iTunes for Mac - Apple Community.

In some cases the library may be able to repair itself if you go through the same steps with Get Info, or when playing a track, but this time click Locate and browse to the lost track. It may then offer to attempt to automatically fix other broken links. Although it says something like "use the same location" I think it expects to find the tracks in the same artist & album layout they were in previously, with one systematic change to the path.

If you want me to try to provide specific advice please post back the following details:

The location of the media folder under iTunes|Music > Preferences > Advanced
The location of a sample missing track shown under Song Info > File > Location that begins file://
The true path to the file whose details you gave in 2

See also FixLinks - an AppleScript to repair broken links in Music - Apple Community.

tt2

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Answer 2

Nov 1, 2021 5:01 AM in response to turingtest2

thanks for your answer/explanation, I tried to repair Library, this issue appear also in my wife MacBook, or better, I changed she old Mac ( 2009) with new 2020, I import from time machine the last backup, all perfect ( is not the first time that I change my Mac ) but in music seams all ok but in reality the same problem, also in my wife Mac the music Library is Storage in an external solid HD, an the aspect of music seams like iTunes, with all songs etcc...but when you want to play appear popup file not found.

my personal feeling is that Library is not in Mac HD but outside, Music import the List of songs in new Library locate in Mac HD and lose the links.

I finish not to import again all my songs and like your suggestion I delete all songs with exclamation mark ( duplicate) and now all is ok.

thanks

mauro

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Music Library did't import iTunes Library

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