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Level 1

54 points

Not getting 2FA on new iPhone

I recently bought a new iPhone. I erased my old iPhone completely (factory reset) and gave it to a friend. My new iPhone is set up as a copy of the old one, with the same Apple ID.

When I perform a login on my computer that requires 2FA, Apple is not sending the 2FA request to my new phone. It may be sending it to another device I own, such as an iPad, but I'd like it to go to my new phone. How do I tell Apple which device to use for this?

I can work around the problem by using the SMS option, but I'd prefer to have it work without that.

Posted on Nov 1, 2021 11:10 AM

Best reply

Limnos

Level 10

412,741 points

Posted on Nov 1, 2021 11:25 AM

Manage and use your Apple ID --> https://support.apple.com/HT203993

- "Update trusted phone numbers and devices that you're currently signed in to with your Apple ID." Click here --> http://support.apple.com/kb/HT204915#trusted

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Not getting 2FA on new iPhone

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