Apple Arcade Under Kids Apple ID - how to cancel?

Question

Apple Arcade Under Kids Apple ID - how to cancel?

I just received a bill for Apple Arcade linked to my 9 year old’s Apple ID.

Bow do I cancel this? His info within setting is greyed-out.

iPad (6th gen) WiFi, Cellular

Posted on Nov 1, 2021 5:32 PM

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Answer 1

Top-ranking reply

AppleArcadeCXL Author

Level 1

11 points

Nov 2, 2021 4:24 AM in response to turingtest2

thank you, as I wasn’t sure, and it has been driving me nuts:) I believe I have found the solution. I need to disable iOS restrictions, which will then allow me normal access to subscriptions within settings on the iPad.

I appreciate your assistance.

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Answer 2

turingtest2

Level 10

274,564 points

Nov 1, 2021 11:48 PM in response to AppleArcadeCXL

You will need to get him to cancel the subscription from his device/account as shown in How to cancel a subscription from Apple - Apple Support.

tt2

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Answer 3

Nov 2, 2021 12:38 AM in response to turingtest2

Thanks, but canceling subscriptions is easy when you can go to settings on an iPad, select the name to see subscriptions. However, it is not possible to do so.

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