software update error

when updating software...and you click INSTALL NOW. I keep receiving the Unable to install Update notification. An error occured installing ios 15.1

iPhone 11 Pro, iOS 14

Posted on Nov 1, 2021 9:26 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 1, 2021 10:02 PM

cboogie3 Said:

"software update error: when updating software...and you click INSTALL NOW. I keep receiving the Unable to install Update notification. An error occured installing ios 15.1"

-------


Still having issues? To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

2 replies
Question marked as Top-ranking reply

Nov 1, 2021 10:02 PM in response to cboogie3

cboogie3 Said:

"software update error: when updating software...and you click INSTALL NOW. I keep receiving the Unable to install Update notification. An error occured installing ios 15.1"

-------


Still having issues? To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

software update error

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.