You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Not being allowed to select Voice Isolation Mode for FaceTime calls on my iPhone 13 Pro using AirPods Pro

I'm running the latest iOS 15.1 on my iPhone 13 Pro Max, and the latest firmware on my AirPods Pro, and when I'm on a FaceTime call, with my AirPods Pro, it says that "Wide Spectrum" is not available, but it also is not allowing me to tap on 'Voice Isolation' in Control Center, which is what I want to do on my calls. Hard resetting the iPhone has not helped. Is anyone else having this issue?

iPhone 13 Pro Max

Posted on Nov 1, 2021 9:28 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 1, 2021 10:32 PM

Unfortunately, I’ve followed these exact instructions, that’s why I was asking for help. i swipe down in Control Center, and tap on Mic Mode. Once I do that, tapping on Voice Isolation does nothing. I don’t know what I’m missing to enable it.

2 replies

Not being allowed to select Voice Isolation Mode for FaceTime calls on my iPhone 13 Pro using AirPods Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.