Related Article: Apple security releases

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why i dont update my iphone right now

My iPhone software do not update

iPhone 7, iOS 14

Posted on Nov 1, 2021 10:12 PM

Reply
Question marked as Best reply

Posted on Nov 1, 2021 10:20 PM

Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• Have an active cell service

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


You can also check out this article for help -


If your iPhone, iPad or iPod touch won’t update

https://support.apple.com/en-gb/HT201435


2 replies
Question marked as Best reply

Nov 1, 2021 10:20 PM in response to bhuepdra

Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• Have an active cell service

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


You can also check out this article for help -


If your iPhone, iPad or iPod touch won’t update

https://support.apple.com/en-gb/HT201435


Nov 1, 2021 10:55 PM in response to bhuepdra

bhuepdra Said:

"Why i dont update my iphone right now: My iPhone software do not update"

-------


To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

Why i dont update my iphone right now

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.