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My iPad won’t charge

First, the lines thru the middle of my screen, now it won’t charge despite being plugged in (and before you ask, yes the outlet and charger work). What the ****?

iPad mini 4, iPadOS 14

Posted on Nov 1, 2021 11:59 PM

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Posted on Nov 2, 2021 12:09 AM

Don't use damaged accessories. Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet. Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device.


If your iPhone or iPod touch won't charge - Apple Support (IN)

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Question marked as Best reply

Nov 2, 2021 12:09 AM in response to not_Sauer

Don't use damaged accessories. Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet. Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device.


If your iPhone or iPod touch won't charge - Apple Support (IN)

Nov 2, 2021 4:02 AM in response to not_Sauer

As described, with both display and charging issues, your iPad may have a fault. These support pages should help with troubleshooting charging issues:


Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


If you continue to experience difficulties, you might be best advised to first seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple


My iPad won’t charge

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