Reset security question

Hi, in order to reset my security questions, the webpage asks me to answer one of my security questions. However, the reason I want to reset my security questions is because I forgot them. What do I do in this situation?

Posted on Nov 1, 2021 11:50 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 2, 2021 7:29 AM

"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication:


Two-factor authentication for Apple ID --> https://support.apple.com/HT204915


If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169


For other support options, including those if your country does not have telephone support, click here --> https://support.apple.com/choose-country-region To chat, choose any topic, (not Apple ID) continue working your way down options until you find one with chat support, then ask to be redirected.

(Note: If your country is not listed, there may be a support option at the end of each region section for "other".)


1 reply
Question marked as Top-ranking reply

Nov 2, 2021 7:29 AM in response to dogB12

"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication:


Two-factor authentication for Apple ID --> https://support.apple.com/HT204915


If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169


For other support options, including those if your country does not have telephone support, click here --> https://support.apple.com/choose-country-region To chat, choose any topic, (not Apple ID) continue working your way down options until you find one with chat support, then ask to be redirected.

(Note: If your country is not listed, there may be a support option at the end of each region section for "other".)


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Reset security question

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.