want to replace the screen but the Apple Repair Center asks for the icloud

want to replace the screen but the Apple Repair Center asks for the icloud

is it safe to provide them by my icloud

Posted on Nov 2, 2021 2:47 AM

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Question marked as Top-ranking reply

Posted on Nov 2, 2021 4:53 AM

Hello,

Sometimes the Apple ID and password are required to wipe the phone prior to service. However, you should be able to enter it yourself. Do not give your Apple ID password to them. See this:

Get your iPhone, iPad, or iPod touch ready for service - Apple Support

Good luck.

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want to replace the screen but the Apple Repair Center asks for the icloud

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