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aleks67 Author

Level 1

4 points

Apple id & password

How long is the recovery of accound because i can’t reset my password ?

Posted on Nov 2, 2021 4:26 AM

Top-ranking reply

ProustGiulio

Level 10

208,614 points

Posted on Nov 2, 2021 4:30 AM

See these circumstances:

1) Apple ID disabled (generic) = If your Apple ID is locked or disabled - Apple Support

2) Apple ID disabled (in iTunes & App Store) = Contact Apple Support, after reading this support article:--> If you see a message that says 'Your account has been disabled in the App Store and iTunes' , and using the following link:--> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

If the issue still persists, contact Apple Support using this link:--> Contact Apple for help with Apple ID account security - Apple Support

Regards

Giulio

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