Lost IPhone

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Level 1

4 points

Lost IPhone

My phone was recently stolen. Today i received an email. Can you explain me what this is about? Did the thief turn on the device today? The find my shows the device is offline. Could you please hemp me?

iPhone 7 Plus, iOS 14

Posted on Nov 2, 2021 6:09 AM

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Answer 1

Top-ranking reply

ProustGiulio

Level 10

208,662 points

Nov 2, 2021 6:14 AM in response to prajina160

Neither we, just users like you, nor Apple can get involved in a lost or stolen device.

Apple won't send you ANY message about your lost or stolen iPhone. If you get messages about that, they DO NOT come from Apple (NEVER reply to those messages).

These are the only steps you can perform in such a situation:--> If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support, and/or:--> Use the Find My app to locate a missing device or item - Apple Support

Regards

Giulio

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Answer 2

prajina160 Author

Level 1

4 points

Nov 2, 2021 9:27 AM in response to ProustGiulio

Thank you for your response. I don't know why the image is not attached. I received an email saying activation lock is requesting your password on your iphone. So the exact question was did i receive an email because someone is trying to use my device? I will try to attach the image again.

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Answer 3

ProustGiulio

Level 10

208,662 points

Nov 2, 2021 9:37 AM in response to prajina160

DO NOT RESPOND. That's a scam attempt. Ignore and delete it.

Apple will NEVER send you a message asking for your personal info.

Regards

Giulio

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Lost IPhone

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