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“Cannot verify server identity”

Recently I have been getting this pop up message on my phone. When I click on more details, it says “not trusted” and further details reference Nokia. Is someone hacking my phone? It happens with reference to different apps. I’m not sure how to prevent this. Help!



[Image Edited by Moderator to Remove Personal Information]

iPhone 12 Pro, iOS 14

Posted on Nov 2, 2021 7:15 AM

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Question marked as Top-ranking reply

Posted on Nov 2, 2021 12:57 PM

You connected to a public Wi-Fi network that required web sign-in (that’s what “captive portal” means). The page wasn’t deleted when you disconnected from the network. The easiest way to solve this is to clear history and website data; the alternative is to review the open pages in Safari, and close the “captive portal” page.


ADDENDUM: This has nothing to do with the apps. It is simply that the network path to the AOL server is invalid because you are no longer connected to the Nokia portal.

5 replies
Question marked as Top-ranking reply

Nov 2, 2021 12:57 PM in response to gforst

You connected to a public Wi-Fi network that required web sign-in (that’s what “captive portal” means). The page wasn’t deleted when you disconnected from the network. The easiest way to solve this is to clear history and website data; the alternative is to review the open pages in Safari, and close the “captive portal” page.


ADDENDUM: This has nothing to do with the apps. It is simply that the network path to the AOL server is invalid because you are no longer connected to the Nokia portal.

Nov 2, 2021 10:18 AM in response to gforst

gforst wrote:

Recently I have been getting this pop up message on my phone. When I click on more details, it says “not trusted” and further details reference Nokia. Is someone hacking my phone? It happens with reference to different apps. I’m not sure how to prevent this. Help!
https://discussions.apple.com/content/attachment/dd329db2-b04e-48be-b438-1bfa2abd3823
https://discussions.apple.com/content/attachment/78e5494f-fbfb-45d2-b65e-22a1e01bd9f3
https://discussions.apple.com/content/attachment/772cd185-7cbd-49d5-a16e-f18e1d5e06af

Contact aol support.

“Cannot verify server identity”

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