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Payments

My debit card isn’t being accepted in my account to continue with the purchasing of some items on my phone

iPhone 7, iOS 13

Posted on Nov 2, 2021 9:31 AM

Reply
Question marked as Best reply

Posted on Nov 2, 2021 6:13 PM

Hi yadira142,

Welcome to the Apple Community.


Wondering if you have checked that the expiry date on you card is ok ?


Your Apple ID is the one account you use to access all Apple services,

such as the App Store, Apple Music, iCloud, iMessage, FaceTime and more.


First: Check the payment methods that you can use with your Apple ID:

(Scroll down to find your country or region, see if your card is listed ok)


https://support.apple.com/en-us/HT201266



Then:

How to create your Apple ID if you do not have one::


https://support.apple.com/en-au/HT204316/




Now you can:

Change, Add or Remove Apple ID Payment methods


https://support.apple.com/en-us/HT201266



Hope this helps you :-)



1 reply
Question marked as Best reply

Nov 2, 2021 6:13 PM in response to yadira142

Hi yadira142,

Welcome to the Apple Community.


Wondering if you have checked that the expiry date on you card is ok ?


Your Apple ID is the one account you use to access all Apple services,

such as the App Store, Apple Music, iCloud, iMessage, FaceTime and more.


First: Check the payment methods that you can use with your Apple ID:

(Scroll down to find your country or region, see if your card is listed ok)


https://support.apple.com/en-us/HT201266



Then:

How to create your Apple ID if you do not have one::


https://support.apple.com/en-au/HT204316/




Now you can:

Change, Add or Remove Apple ID Payment methods


https://support.apple.com/en-us/HT201266



Hope this helps you :-)



Payments

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