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User profile for user: whdment
whdment Author
User level: Level 1
5 points

Feint blue line on my iPad Pro screen.

Hello everyone,


Today my iPad suddenly has a feint blue line towards the left side of the screen. I assume it is hardware related because when turning my iPad on and off, the line becomes very prominent due to the dark screen. It is odd though, because when there are lighter colours like white, blue and light grey, the line seems to disappear. Please note that I have never actually dropped my iPad because I always keep it in a protective case with the magic keyboard case. The screen is completely fine but I am just concerned about why there is suddenly a feint line.


Here is a photo of it: https://imgur.com/a/38aso5f


iPad Pro 11-inch Wi-Fi

Posted on Nov 2, 2021 10:36 AM

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User profile for user: LotusPilot
LotusPilot
Community+ 2024
User level: Level 10
281,562 points

Posted on Nov 2, 2021 10:48 AM

A reliable method to confirm a screen or other hardware fault is to take a screenshot when the fault is evident - and then review the captured screenshot image...


When reviewed, if the lines are not present in the screenshot image, then you have demonstrated that you have a hardware fault that, sooner or later, may become sufficiently severe that repair or replacement of the iPad are the only options. If the lines are visible in the screenshot, the something other than hardware will be the cause.


Note: When reviewing the image, rotating the iPad screen orientation by 90°, from Portrait to Landscape, will ensure that the image does not coincide with screen defects if present.


Take a screenshot on your iPad – Apple Support


Screen hardware issues cannot be readily identified remotely. You would be well advised to visit the Genius Bar at your local Apple Store, where the technicians will be able to test and assess your iPad.


Genius Bar Reservation and Apple Support Options - Apple

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Question marked as Best reply
User profile for user: LotusPilot
LotusPilot
Community+ 2024
User level: Level 10
281,562 points

Nov 2, 2021 10:48 AM in response to whdment

A reliable method to confirm a screen or other hardware fault is to take a screenshot when the fault is evident - and then review the captured screenshot image...


When reviewed, if the lines are not present in the screenshot image, then you have demonstrated that you have a hardware fault that, sooner or later, may become sufficiently severe that repair or replacement of the iPad are the only options. If the lines are visible in the screenshot, the something other than hardware will be the cause.


Note: When reviewing the image, rotating the iPad screen orientation by 90°, from Portrait to Landscape, will ensure that the image does not coincide with screen defects if present.


Take a screenshot on your iPad – Apple Support


Screen hardware issues cannot be readily identified remotely. You would be well advised to visit the Genius Bar at your local Apple Store, where the technicians will be able to test and assess your iPad.


Genius Bar Reservation and Apple Support Options - Apple

Reply

Feint blue line on my iPad Pro screen.

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