How to receive a call message
How to receive call and message
How to receive call and message
Hello jerahlyn17,
Thanks for reaching out through the Apple Support Communities about not being able to receive calls.
It looks like you've had the chance to review the related article above.
If that behavior still continues after following the steps from that article, you will want to reach out to Apple Support so they can look into your options further: Contact Apple Support
Take care.
How to receive a message and call
How to receive a call message