You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am currently unable to do the iOS 14.8.1 update on my iPhone 6s Plus, is there a reason as to why the update keeps failing?

Why is the iOS 14.8.1 update keeping failing on my iPhone 6s plus?

iPhone 6, iOS 11

Posted on Nov 2, 2021 7:04 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 2, 2021 7:18 PM

Your stats say you've got an IPhone 6, if that's true, then you can't go above 12.5.5.

Go to Settings > General > About and post what model you have.

If you've got a 6, then you can update to 12.5.5. If you have a 6S as you posted, then follow the directions below.


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• Have an active cell service

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


You can also check out this article for help -


If your iPhone, iPad or iPod touch won’t update

https://support.apple.com/en-gb/HT201435


1 reply
Question marked as Top-ranking reply

Nov 2, 2021 7:18 PM in response to Mk1964

Your stats say you've got an IPhone 6, if that's true, then you can't go above 12.5.5.

Go to Settings > General > About and post what model you have.

If you've got a 6, then you can update to 12.5.5. If you have a 6S as you posted, then follow the directions below.


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• Have an active cell service

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


You can also check out this article for help -


If your iPhone, iPad or iPod touch won’t update

https://support.apple.com/en-gb/HT201435


I am currently unable to do the iOS 14.8.1 update on my iPhone 6s Plus, is there a reason as to why the update keeps failing?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.