Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: dobsyyy
dobsyyy Author
User level: Level 1
21 points

My app subscription list has disappeared

Hello,


So recently I wanted to manage a subscription I made for an App and I went to my account > Subscriptions from the App Store but there was no list of subscriptions visible there except this promo for Apple Arcade:



Does someone know where to find my subscriptions? I have at least 5 apps that I am subscribed to but no way to manage it.


Also, I recently changed my billing country on my App Store account as well from UK to ES, maybe that's why my subscriptions have disappeared because they were made from my account under UK billing system.

iPhone 11 Pro

Posted on Nov 3, 2021 8:17 AM

Reply

Similar questions

1 reply
Sort By: 
User profile for user: MichelleT18
MichelleT18
User level: Community Specialist

Nov 4, 2021 9:43 AM in response to dobsyyy

Hi dobsyyy,


Thank you for posting in the Apple Support Communities. It sounds like you're unable to see your subscription that you had before changing your country or region, correct? If so, we would love to help. This is likely because of the change you made, as the link below advises to cancel any subscriptions before changing. Are you able to change the country or region back to the previous and see the subscriptions? If so, you should cancel them from there, then if you'd like to resubscribe, check the app store for availability in your new location.


Change your Apple ID country or region


Please let us know how it goes. We're always happy to help.


Cheers!

Reply

My app subscription list has disappeared

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up