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connecting Epson printer

Trying to print on Epson printer from Apple laptop and getting "failed" message. How do I correct

MacBook Pro 15″, macOS 10.13

Posted on Nov 3, 2021 9:23 AM

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Question marked as Best reply

Posted on Nov 3, 2021 9:41 AM

Safe Boot from the HD, (holding Shift key down at bootup).

Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.

Resetting the printing system in Mac OS X

  1. To use the Reset Printing System feature in Mac OS X, follow these steps:
  2. Choose System Preferences from the Apple menu.
  3. Choose Print & Fax from the View menu.
  4. Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..."   
  5. As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.


http://support.apple.com/kb/ht1341

Reboot.

2 replies
Question marked as Best reply

Nov 3, 2021 9:41 AM in response to jewelie272

Safe Boot from the HD, (holding Shift key down at bootup).

Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.

Resetting the printing system in Mac OS X

  1. To use the Reset Printing System feature in Mac OS X, follow these steps:
  2. Choose System Preferences from the Apple menu.
  3. Choose Print & Fax from the View menu.
  4. Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..."   
  5. As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.


http://support.apple.com/kb/ht1341

Reboot.

Nov 3, 2021 9:55 AM in response to jewelie272

jewelie272 Said:

"connecting Epson printer: Trying to print on Epson printer from Apple laptop and getting "failed" message. How do I correct"

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Single Out this User:

For temporary use, create a new administrator, seeing if you still get this error. If so, then it is an error in the macOS. If so, then it is an misconfiguration in the current user.

connecting Epson printer

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