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Level 1

13 points

Have downloaded Monterey and cannot print

I have an HP ENVY 6230 wireless printer.

Following the uploading on the new Monterey operating system I can no longer print as the mac book cannot find the printer.

I have tried downloading new drivers but this hasn't worked.

Can anyone advise please.

MacBook, macOS 10.12

Posted on Nov 4, 2021 1:38 AM

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Level 5

4,748 points

Posted on Nov 4, 2021 2:41 AM

Have you tried resetting the printing system.

https://support.apple.com/en-gb/guide/mac-help/mh14001/mac

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Level 5

4,748 points

Nov 4, 2021 2:41 AM in response to Royds21

Have you tried resetting the printing system.

https://support.apple.com/en-gb/guide/mac-help/mh14001/mac

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Level 1

13 points

Nov 4, 2021 6:40 AM in response to Mal-S

Hi Mal-S,

Many thanks for the advice, this has cleared the issue.

KindRegards

Royds

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Have downloaded Monterey and cannot print

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