I recently got the iPhone 13 pro max yesterday and was able to set up the Face ID but I have tried to use the Face ID and it keeps telling me to put may face in the view. I recently got a new case and screen protector but it hasn’t affected anything. I’ve factory reset it and turned it on and off but it still ain’t working. What else can I do?
[Re-Titled by Moderator]
iPhone 13 Pro Max
See this support article:--> If Face ID isn't working on your iPhone or iPad Pro – Apple Support
and/or this one:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
If the issue persists, contact Apple Support directly, using this link:--> https://getsupport.apple.com/?caller=kbase&SG=SG003&category_id=SC0999&symptom_id=23303 , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
See this support article:--> If Face ID isn't working on your iPhone or iPad Pro – Apple Support
and/or this one:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
If the issue persists, contact Apple Support directly, using this link:--> https://getsupport.apple.com/?caller=kbase&SG=SG003&category_id=SC0999&symptom_id=23303 , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
Face ID not working on iPhone 13 Pro Max
