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Level 1

5 points

My MacBook Pro does not turn on

My MacBook Pro does not turn on. I held down button for 10 seconds. Still no luck

MacBook Pro 13″, macOS 10.15

Posted on Nov 4, 2021 6:54 AM

Top-ranking reply

Level 10

92,503 points

Posted on Nov 4, 2021 6:57 AM

If your Mac doesn't turn on

If your Mac doesn't seem to turn on after you press the power button, follow these steps.

Your Mac might be turned on but appear to be turned off, even though it's connected to AC power and a working display. Follow these steps.

Press and hold the power button on your Mac for at least 10 seconds, then release. If your Mac is turned on, this forces it to turn off.
If you see no change on your Mac, press and release the power button normally.
If your Mac now turns on but doesn't finish starting up, follow the steps for when your Mac doesn't start up all the way.
If your Mac still doesn't turn on, please contact Apple Support.

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