I found my iPhone that I reported lost

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Level 1

17 points

I found my iPhone that I reported lost

I reported my iPhone lost to the insurance company but than I found it. I’m trying to reactivate it but I keep getting a message that there is a problem with my phone what do I do?

iPhone 12 Pro Max

Posted on Nov 4, 2021 7:06 AM

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Answer 1

Best reply

Lawrence Finch

Level 10

203,508 points

Nov 4, 2021 7:27 AM in response to Hermajesty67

If the IMEI was blacklisted you need to contact your carrier to remove the block. If it was blocked with Find My log in to https://icloud.com/find where you can click on it and remove it from Lost mode.

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Answer 2

Hermajesty67 Author

Level 1

17 points

Nov 4, 2021 7:21 AM in response to Lawrence Finch

i apologize I canceled the insurance claim. I was told once the insurance claim was canceled it would allow my phone to unlock. I’m trying to put it back on my account. I apologize for not being clear. Is there a way to remove that so I can put the phone back on my account?

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Answer 3

Nov 4, 2021 7:13 AM in response to Hermajesty67

If the insurance company replaced the phone or paid you then they are now the owners of the one you found, so return it to them. Not returning it is insurance fraud, which is a criminal act.

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I found my iPhone that I reported lost

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