All devices I no longer have are greyed out for more than 2 years now. How to remove them?

Old devices you no longer own still lock in Music App on Mac


Remove Device Greyed Out, always show 30 days remaining.

Device is not listed in may iCloud device list, but stuck in Music app for a long time

How to remove stuck device or reset all devices?


Makes me choose a device to be able to post so I chose Mac Pro but this is an any Mac on my Apple ID, not just my Mac Pro

Mac Pro

Posted on Nov 4, 2021 9:34 AM

Reply
3 replies

Nov 5, 2021 10:43 AM in response to ST666

Hi ST666,


It looks like you're wondering about associated devices on your account and have reviewed the article below.


See and remove your devices that are associated with Apple ID purchases


If that's correct, what happens when you try the steps in the section "Use a Mac or PC to see or remove your associated devices" or "Remove your associated iPhone, iPad, or iPod touch"?


Cheers.

Nov 5, 2021 10:56 AM in response to JCorHelps

Nothing happens. The "Remove" button for the devices are Greyed out. And the date associated is older than a year or two.

Of course I don't have the devices, and I always turn off "Find My" and log out of iCloud whenever I sell or trade a device.

I have about 20 devices in my iCloud as I have many Macs, iPhones, iPads Etc. but the devices stuck in associated in (iTunes or Music App) are not in my iCloud device list. They are devices I have owned in the past, but I pretty much upgrade every year when new devices / computers are released.

The date always says 30 Days until they can be removed, this date never changes.

I have read a number of threads of people with the same issue and there is No Solution available.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

All devices I no longer have are greyed out for more than 2 years now. How to remove them?

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