I am setting up my new iPad by placing it next to my old one. It started the proceed then asked me for my Apple ID password. I entered that and the screen did not change and no message appeared to tell me anything was happening. But the little wheel at the top right of the screen started spinning. It has been spinning for almost 3 hours. Is this right? Or should I restart?
Whilst transfer from old to new iPad can take many hours, something may have stalled. If your iPad remains unresponsive for several hours, a forced-restart may be necessary:
These support pages should get you started with setup of your new iPad - and the methods of transferring your data from old to new iPad:
Set up your iPhone, iPad or iPod touch – Apple Support
Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support
Use Quick Start to transfer data to a new iPhone, iPad or iPod touch – Apple Support
If the donor iPad, from which you are transferring your data precedes iOS12.4, QuickStart will not be available.
“Transfer” is rather a misnomer. In reality, your data and setup is merely cloned to the new device. Nothing is moved or removed from the original device.
An alternative is to restore either an iCloud or iTunes backup to the new device:
How to back up your iPhone, iPad and iPod touch – Apple Support
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Whilst transfer from old to new iPad can take many hours, something may have stalled. If your iPad remains unresponsive for several hours, a forced-restart may be necessary:
These support pages should get you started with setup of your new iPad - and the methods of transferring your data from old to new iPad:
Set up your iPhone, iPad or iPod touch – Apple Support
Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support
Use Quick Start to transfer data to a new iPhone, iPad or iPod touch – Apple Support
If the donor iPad, from which you are transferring your data precedes iOS12.4, QuickStart will not be available.
“Transfer” is rather a misnomer. In reality, your data and setup is merely cloned to the new device. Nothing is moved or removed from the original device.
An alternative is to restore either an iCloud or iTunes backup to the new device:
How to back up your iPhone, iPad and iPod touch – Apple Support
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
You may need to start again. All data remains unchanged on your old iPad.
Thanks. It clearly was stuck, through it was not telling me that. I did as you suggested and restarted the set-up and I got the "transferring data" screen, which I had not seen before. The difference this time, though it may be irrelevant, is that I skipped the set-up for credit card and Siri. It did not ask me for a PW.
Now, after 5 minutes, when it had 1 minute to go, it said unable to transfer data. Where do I go from here? It is not telling me why.
New iPad setup using old iPad.
