Hey, pls I need your advise, Ican't upgrade my iMac (Retina 5K, 27-inch, 2019) 2TB, to macOS Monterey because always give me message of "An error occurred preparing the update", and my internet speed 50 Mbps.

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Hey, pls I need your advise, Ican't upgrade my iMac (Retina 5K, 27-inch, 2019) 2TB, to macOS Monterey because always give me message of "An error occurred preparing the update", and my internet speed 50 Mbps.

iMac 27″, macOS 11.4

Posted on Nov 4, 2021 11:19 AM

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6x6

Level 6

11,876 points

Nov 4, 2021 11:23 AM in response to M. Ridha

Try updating in Safe Mode. This article will tell you how to start in Safe Mode: How to use safe mode on your Mac - Apple Support.

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Hey, pls I need your advise, Ican't upgrade my iMac (Retina 5K, 27-inch, 2019) 2TB, to macOS Monterey because always give me message of "An error occurred preparing the update", and my internet speed 50 Mbps.

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