iPhone Problem with my 2019 Chevy Silverado

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Level 1

4 points

iPhone Problem with my 2019 Chevy Silverado

I link my iPhone Xr to the audio system in my truck so I can take and make calls. It's worked fine for 2 years, but now something's wrong: I can barely hear the other person even with the volume maxed on the truck's audio and my phone's. As a consequence, I can't use my phone in my truck.

Could there be some function of my phone that's is either off or on that's causing it? I've checked all the app settings in my truck and there's nothing obvious that's wrong (like a setting).

Thanks for your help.

iPhone XR, iOS 15

Posted on Nov 4, 2021 11:21 AM

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Answer 1

genieen16

Community Specialist

Nov 5, 2021 11:58 AM in response to War Eagle 1

Greetings, War Eagle 1!

From your post, it sounds like you are experiencing an issue with sound when your iPhone is connected to your Chevy Silverado. We’re glad that you reached out to the Apple Support Communities. We want to try and help you find the answers you need.

To start, go to Settings > General > About, and verify the iOS software version on your device. If the iPhone XR is not on iOS 15.1, please complete a backup and update your iOS software. Here's a guide to help: Update your iPhone, iPad, or iPod touch.

Also, please verify, are you connecting the iPhone to your vehicle using a USB cable or Bluetooth? Are you using CarPlay? If so, these steps may help out as well: If you need help with CarPlay.

We hope this information helps you out.

Kind regards.

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Answer 2

War Eagle 1 Author

Level 1

4 points

Nov 11, 2021 7:16 PM in response to genieen16

It took me awhile to get around to it, but your remedy was spot-on. THANK YOU SO MUCH!!!

George Blanks

Montgomery, AL

"War Eagle!"

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iPhone Problem with my 2019 Chevy Silverado

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