Why have emails suddenly quit showing up in Apple Mail but still show up in ISP's Webmail?

This started about 2 week ago.

iMac 21.5″, macOS 10.13

Posted on Nov 4, 2021 3:32 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 4, 2021 9:39 PM

Hi Larry,


Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.


Does Mail crash if no internet?


Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.


If you have no POP accounts & they’re all IMAP accounts then in Mail’s Mailbox menu choose Rebuild.

1 reply
Question marked as Top-ranking reply

Nov 4, 2021 9:39 PM in response to Larry Sochrin1

Hi Larry,


Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.


Does Mail crash if no internet?


Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.


If you have no POP accounts & they’re all IMAP accounts then in Mail’s Mailbox menu choose Rebuild.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why have emails suddenly quit showing up in Apple Mail but still show up in ISP's Webmail?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.