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Apple iPad Trade In Questions

Hello community,


I have scoured the Apple Trade In page to see if my questions could be answered, but I didn’t find any answers, which is why I came here to ask.


  1. If I’m doing online trade in and I’m buying a new iPad at the same time, can I hold onto my old iPad until the new one comes so that I can transfer my information from the old to the new iPad, or do I have to mail my old iPad in while I’m waiting for the new iPad?
  2. What does Apple want, the iPad of course, but do they want the cord, charging brick, original box, and original documents? (not including the Apple logo stickers)
  3. If I buy an new iPad online and 8 add my old iPad for trade in, when do I get the money back for trading it in?


I know this is three questions in one discussion, but I didn’t want to make three individual discussions for each question. Thank you for reading and helping!


Sincerely,


Captain

iPad, iPadOS 15

Posted on Nov 4, 2021 6:15 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 4, 2021 6:22 PM

1 - They send the trade-in box and label to you about the same time they ship the new iPad (even it the delivery date on the new iPad is a month or more into the future). The box should arrive within a few days after your new iPad and you then have 14 days to send the old one in.

2 - See the following from Apple Trade In - Apple

Do I have to include accessories like chargers and cables?

No, you do not need to include accessories. If you choose to include any, we will recycle them for you.

3 - They credit the payment method you used for your new iPad; I think I got the credit within a week or two after I returned my old device.

2 replies
Question marked as Top-ranking reply

Nov 4, 2021 6:22 PM in response to -Captain-

1 - They send the trade-in box and label to you about the same time they ship the new iPad (even it the delivery date on the new iPad is a month or more into the future). The box should arrive within a few days after your new iPad and you then have 14 days to send the old one in.

2 - See the following from Apple Trade In - Apple

Do I have to include accessories like chargers and cables?

No, you do not need to include accessories. If you choose to include any, we will recycle them for you.

3 - They credit the payment method you used for your new iPad; I think I got the credit within a week or two after I returned my old device.

Apple iPad Trade In Questions

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